IT infrastructure – secure and efficient IT operation for the energy market
The trouble-free operation of the entire IT landscape and applications is ensured in the area of IT infrastructure. Axpo Informatik looks after 5000 clients and over 1000 servers, answers 240 customer queries a day and provides support to 140 customer sites.
Axpo Informatik is responsible for
- the operation of the group-wide communication network (WAN/LAN)
- the operational security of the IT systems used
- ongoing monitoring of systems for ensuring high availability and performance
Furthermore, the Infrastructure section offers the following solutions:
- Development, design and operation of customer-specific solutions (primarily in the high-availability segment)
- Analysis, planning and implementation of complex systems for individual requirements
- Architecture layout for optimized solutions, based on the performance and availability requested by the customer
- Creating prototypes and compiling feasibility studies commissioned by the customer
- Hardware, OS, database, tuning and database query analysis & optimization
- Capacity management and hardware release planning for customer systems
The IT Infrastructure teams work according to ITIL standards, ensuring every day that Axpo Informatik's customers can concentrate on their core business through the use of a state-of-the-art, robust IT environment.
Our attributes:
- Vast experience in the development, design and operation of very high-availability solutions with availability ratings of up to 99.9 percent
- Very efficient tool landscape in order to guarantee the optimized, secure and efficient operation of the solution
- Use of tried and tested, robust technologies (HW, OS, DB)
- Professional monitoring and alerts, including an on-call service for guaranteed 24/7 operation
- Highly trained personnel (MCSE, MCITP up to version 2008, OCA)
- Microsoft Gold Certified Partner, Oracle Partner and Citrix Silver Partner
- Wealth of experience with a wide range of (customer-specific) application technologies
- Optimized 3rd-level support agreements with technology partners such as Microsoft, Citrix, Oracle, HP
Continuous further training of personnel and the award of certificates such as "Microsoft Gold Partner" or the "Best Practice Award for IT Service Management" safeguard our high technical competence.