App Axpo Italia Clienti
How our online services help you
If you have not already registered as a new user: all you need is your social security number or VAT number and your customer ID which you can find in the welcome letter you received as well as in the invoices.
Make a request for assistance
Online we can offer you assistance for any issues concerning data in your profile, billing, payments, increase/reduce power supply, contract changes, rates, meter check, complaints and much more.
The smart Bill: it’s interactive and available online
You can save €1 on each bill you receive if you decide to go paperless (online). Through My Axpo, you can download a copy of all your bills and view a simplified version of costs: our Smart Bill.
Send in your gas reading online or through the app
Prefer not to have any surprises at the end of the year? Send in the reading every month through your personal area: MyAxpo. This way you will always receive a bill with an up to date usage.