Version: 16 February 2021
Protecting your privacy is important to Axpo and as an international company we use your personal data in compliance with the valid data protection laws.
Our data protection officer looks forward to hearing from you and addressing your concerns. For security reasons, Axpo may implement appropriate measures to verify your identity.
EEA and UK residents can also contact the following data protection representatives in the EEA and in UK:
When visiting this website, submitting a job application and in other instances, your personal data is collected, stored and processed. This includes, in particular, the following personal data and takes place in the following situations for the purposes listed below:
When visiting our website technical data is collected. This data includes your IP address, or the IP address of your Internet service provider, the homepage (website from which you accessed our website), the browser type, the operating system and platform, the pages visited under www.axpo.com, as well as the time and date of access (referred to as "connection data"). Data is automatically stored in log files over a time period of 6 months. We process this connection data in order to optimise our website, namely to analyse how visitors use this website. Data is also analysed for statistical purposes as well as for internal measures related to security and quality improvement.
This website contains social plug-ins, such as the Facebook "Like" button. When the website is accessed, these plug-ins automatically transfer your data (IP address, date and time of the visit, etc.) to the respective provider independent of whether you clicked the button or are a member of this social network. These third-party providers apply their own privacy policies:
Web analysis tools are used for the anonymous analysis of user data (connection data) to identify trends and enhance our online offering. As a result, data is not only processed by Axpo, but also by the providers of these tools on Axpo's behalf. The providers use this information to analyse your use of the website, to generate reports on website activities, and to provide additional services in connection with the website and Internet usage. By means of tracking and marketing automation tools, your contact data, that you proactively provided via the contact form for newsletters or media releases to identify yourself, can be transferred automatically to our contact database. The providers may also transmit this information to third parties insofar as this is legally prescribed or when third parties process this data on behalf of the providers. The IP address transmitted from your browser is not combined with other data of the respective providers (see terms below).
When registering for online offerings, filling out surveys, or other interactions on our website, you transmit information about yourself to us, e.g. name, address, email address (“content data”). If you use one of our online offerings we process your personal data so that we can provide you with the respective service and do so to your satisfaction.
If you subscribe to a newsletter your personal data is used to process newsletter delivery. By subscribing you agree to the delivery of an electronic newsletter. You can unsubscribe and withdraw permission at any time (via the respective link in the newsletter).
When we establish business relationships with suppliers, customers and partners, we process, analyse and store the personal data of their employees and assistants to initiate and process contracts, for planning purposes, for accounting purposes and other purposes in connection with the contract. Depending on the field of activity we are also obligated to audit the respective company and its employees, e.g. through vetting. In this case, we collect and processes additional data, if necessary from third-party providers. We can also process this data to improve our customer orientation, customer satisfaction or customer relations (Customer/Supplier Relationship Management).
Persons in charge of processing - as a rule this is the company that has posted the position and/or receives the applications - process the personal data of job applicants to carry out the recruitment process. Processing can also take place by electronic means. In particular, this is the case when an applicant provides the respective job application documents electronically, for example via email to the responsible individual. We process the personal data that you make available to us in the application in order to carry out the respective recruitment process in so far as this is necessary to review your application file in connection with the vacant position, and upon successful recruitment to prepare the employment contract.
Depending on the purpose we process data based on various legal bases. In particular, we can process personal data when this is necessary:
(a) to fulfil a contract with you;
(b) to comply with legitimate interests;
(c) based on valid consent that has not been revoked;
(d) to comply with legal obligations.
Legitimate interests are for example:
(a) our customer support and business relations (e.g. contact, communication with our business partners);
(b) advertising and marketing activities;
(c) opportunities to become better acquainted with the users of our website and online services;
(d) improvement and development of our products and services (e.g. IT security in connection with the use of our website, improvement of our online services offering);
(e) intra-group management.
As a rule there is no obligation to disclose personal data to us. However, we must collect and process the personal data necessary to initiate and process an employment relationship with you or a company that you work for. In addition, processing of log data and certain other data when using the website is unavoidable. In communication with us, we must at least process the personal data that you transmit to us or that we transmit to you.
You have the following rights under applicable law in connection with the processing of your personal data:
You have the right at any time to request information at no cost regarding the personal data we have processed on you. In individual cases, the right to information may be restricted or excluded, in particular, when doubts as to identity exist or when this is necessary to protect other individuals.
You have the right to request the correction of inaccurate or incomplete personal data and to be duly informed upon rectification.
You have the right to request the erasure of your personal data when it is no longer required for the intended purposes, when you have withdrawn consent, or when an objection against processing has been filed, or when the personal data was illegally processed.
Under certain conditions you have the right to request the restricted processing of your personal data.
You have the right to receive your personal data provided to us in a structured, commonly-used, machine-readable format in so far as the actual data processing took place with your permission or was required to fulfil a contract and the processing took place by means of automatic procedures.
You have the right to withdraw any formerly given consent for data processing at any time. Withdrawal of consent is only applicable to the future. Processing activities that occurred in the past and took place with your permission are excluded from the right to withdraw consent and remain legal.
You have the right to object to processing at any time and as a rule withdraw the consent to process personal data. In particular, a right to object to processing exists for data processing in connection with direct advertising (e.g. newsletters).
To exercise these rights please contact the Data Protection Officer (email).
You have a right to appeal to the responsible supervisory authority if you are of the opinion that your rights were violated through certain data processing. In Switzerland, please contact the Federal Data Protection and Information Commissioner (FDPIC).
The Axpo Group produces, trades and sells energy in Switzerland, Europe and the USA. Therefore, we can also transmit your data to recipients of the Axpo Group outside your country of residence and possibly to a country without an adequate data protection level. Should we transmit personal data to such a country we are obligated to adequately ensure the protection of your personal data, e.g. through data transmission contracts with the recipients, for example so-called standard contract clauses that you can look up here.
If an application process is successful, the data provided in this context may be retained for the purpose of processing the employment relationship in compliance with legal provisions, and, if required, to conclude the employment contract. If no employment contract is concluded with the applicant, the application documents are automatically deleted six months after notification of the rejection decision, in so far as no other justifiable interests contrary to erasure exist on the part of the data controller.