Legal information

Personal Data Protection | Privacy Policy

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR"), we hereby inform that:

The Controller of personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, Tax Identyfication Number (NIP): 5262483798, REGON: 016380846, share capital 241 250 000.00 PLN ("Controller").

The Controller processes personal data of the following subjects: persons using the Controller's websites, contractors and representatives of the Administrator's contractors, users of an account ("eBOK Users") on the  Service, representatives of contractors ("eBOK"), persons contacting the Controller and job applicants.

The Controller processes personal data of the following subjects: persons using the Controller's websites, the Controller's contractors and representatives of contractors, account users (“eBOK Users”), on the eBOK service (“eBOK”) persons contacting the Controller and job applicants.

Personal data processed by the Controller include:

1)     personal data of the Controller's contractors: name, surname, address, e-mail address, telephone number, PESEL number, company, NIP, contract number;

2)     personal data of eBOK Users: name and surname, address, e-mail address, mobile phone number, PESEL or NIP, number of the electricity sales contract, data included in electronic invoices, data on the debt balance and payment terms;

3)     personal data of contractors' representatives: name, surname, position or function, business telephone number and business e-mail addresses;

4)     personal data of persons using the wybieram axpo website (“Wybieram Axpo”) to whom the Controller directs individual offers: NIP, e-mail address, telephone number, other personal data included in the invoice from another seller;

5)     personal data of persons contacting the Controller via the contact form or by e-mail: name and surname, e-mail address, computer IP and other personal data included in the inquiry;

6)     personal data of website visitors: computer IP number;

7)     personal data of job applicants: name and surname, address, telephone number, e-mail address and other personal data included in the job application;

8)     personal data of persons contacting the Controller by phone: name and surname, customer name, NIP, telephone no., address, e-mail address;

9)     personal data collected on phone call recordings: name and surname, customer name, NIP, telephone no., address, e-mail address.

Personal data will be processed for the following purposes:

1)     to conclude and perform a contract for the sale of energy;

2)     to conclude and perform a contract for the provision of electronic services;

3)     to submit individual offers to interested persons;

4)     to issue and store accounting documents;

5)     to provide marketing services;

6)     to carry out promotional programmes organised by the Controller;

7)     to carry out the recruitment process;

8)     to contact with people directing inquiries or messages to the Controller via the contact form, by e-mail or phone;

9)     day-to-day customer service.

Legal bases for personal data processing are as follows:

1)     Article 6 (1) (a) of the GDPR, i.e. consent – in case of sending a form on Wybieram Axpo, sending marketing offers and contacting the Controller;

2)     Article 6 (1) (b) of the GDPR, i.e. the processing of personal data is necessary for the conclusion and performance of the contract, including contracts with eBOK Users and customers contacting by phone, as well as to take steps at the request of the data subject prior to entering into such contract;

3)     Article 6 (1) (c) of the GDPR, i.e. legal obligation – in case of issuing an invoice or other accounting document and storing them in the accounting records and in case of carry out the recruitment process;

4)     Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interest in the possibility for the Controller to exercise and assert claims and to defend against claims;

5)     Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interest in organising and carrying out promotional programmes organised by the Controller;

6)     Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interest in processing personal data of persons, who are not AXPO customers, contained in phone call recordings.

Personal data may be made available to entities authorised under the provisions of generally applicable law, in particular institutions authorised to control the Controller's activities or institutions authorised to obtain personal data on the basis of legal provisions, as well as entities providing the Controller with services in the field of outsourcing accounting processes, auditors, legal or tax advisors and IT service providers.

Access to personal data is granted only to persons in case of whom such access is justified due to the tasks performed and the services provided. All persons authorised to process personal data are obliged to keep the data confidential and secure them against disclosure to unauthorised persons.

The Controller may disclose personal data processed by them for the purposes described in this Privacy Policy, within the Axpo Group and to other subsidiaries of the Controller. Disclosure takes place exclusively for the purpose of intra-company management (e.g. accounting, centralised contractor management, etc.).

Your personal data will be stored for:

1)     the period of performing the contract for the sale of energy and the contract for the provision of electronic services and after their expiry until the end of the limitation period of possible claims; or

2)     the period resulting from the relevant legal provisions; or

3)     the duration of the Controller's promotional programmes; or

4)     in case of data processing for marketing purposes, until the consent is withdrawn; or

5)     for the duration of the recruitment process – in case of giving consent to the processing of personal data in future recruitment processes, the data will be processed until the consent is withdrawn, however not longer than 12 months;

6)     in case of eBOK Users: for the period for which they have an active eBOK account;

7)     in case of customers contacting the Controller by phone: for the duration of the contract and thereafter until the end of the limitation period of claims resulting therefrom;

8)     in case of data of persons who are not customers, collected on phone call recordings, the data will be processed for 24 months after the recording has been made.

If a claim is made by a person, the period of storage and processing of their personal data may be extended if it is necessary for handling the claim and possible defence against such claim.

Provision of personal data is voluntary, but necessary to: conclude and perform a contract for the sale of energy and a contract for the provision of electronic services (in particular the eBOK account), participate in promotional programmes and participate in the recruitment process.

The source of personal data of:

1)     the Controller’s contractors,

2)     eBOK Users,

3)     persons using Wybieram Axpo,

4)     persons contacting the Controller,

5)     job applicants

are data subjects or the Controller’s contractors.

The source of personal data of the contractors' representatives are the Controller's contractors.

The data subject may exercise the following rights:

1)     the right to request access to their personal data, as well as to receive a copy thereof,

2)     the right to rectify their personal data,

3)     the right to erase their personal data,

4)     the right to restrict the processing of personal data,

5)     the right to object to the processing of personal data – it is necessary to indicate a specific situation which, in your opinion, justifies the cessation of processing,

6)     the right to data portability – If the Controller has obtained personal data on the basis of your consent or contract,

7)     the right to withdraw consent to the processing of personal data for a specific purpose – provided that the basis for the processing of your personal data is consent,

8)     the right to appeal to the supervisory authority in connection with the processing of personal data by the Controller – the supervisory authority is the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.

The Controller takes adequate technical and organisational measures to protect your personal data. Your personal data is only accessible to individuals who require it for the purposes and tasks described in this privacy policy (e.g. HR staff, IT system administrators). These persons are all obliged to handle personal data confidentially and solely in accordance with applicable data protection regulations and provisions. Data transmission to us takes place in unencrypted form and by means of an open, cross-border network that is accessible to everyone. However, the Controller has implemented security measures to protect data against unauthorised access and to ensure website authenticity, data integrity and the confidentiality of data transmitted over the group-internal network (Intranet).

Personal data may be transferred to third countries outside the European Economic Area ("EEA"), including the headquarters of the Controller’s parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304 ensures an adequate level of protection for personal data transferred from the European Union.

In other cases, the Controller transfers personal data in accordance with the requirements of the GDPR, included among others in Article 46 of the GDPR, in particular on the basis of standard contract clauses.

The Controller may make decisions based on automated processing, including profiling, based on the personal data of eBOK Users.

In other cases, the Controller does not make automated decisions, including decisions resulting from profiling based on your personal data.

You can contact the Controller:

1)     by sending an e-mail to the following address: privacy@axpo.pl;

2)     by sending a letter to the address of the Controller's registered office.

The recommended way of contacting the Controller with regard to your personal data is by e-mail.

A person who has submitted an application or a request concerning the processing of their personal data, as part of exercising their rights, may be asked to answer a couple of questions, which will enable the verification of their identity.

The Controller's websites also use cookies to track website usage. Cookies are small data files that a web portal leaves on your computer, tablet or smartphone when you visit the site. By using cookies, the website can "remember" certain inputs and settings (e.g. login, language, font size and other preferences) over a certain period of time, and you do not have to re-enter these parameters when returning to the site or navigating the portal.

Information on cookies collected and used on Wybieram Axpo can be found on the website of this service. The following applies to all other Controller's websites.

"Service" cookies

The Controller uses the so-called service cookies primarily to provide the user with electronic services. Cookies used for this purpose include cookies with data entered by the user (session ID) for the duration of the session (user input cookies).

"Analytical" cookies

The Controller uses the so-called analytical cookies to improve the quality of services on the websites. Therefore, the Controller and other entities providing analytical and statistical services to the Controller use cookies by storing information or gaining access to information already stored in the user's telecommunications end device (computer, telephone, tablet, etc.). Cookies used for this purpose include Google Analytics cookies used to analyse the use of websites by the user, to generate statistics and reports on the functioning of websites.

"Marketing" cookies

The Controller and their trusted partners also use cookies for marketing purposes, including in connection with targeting users with behavioural advertising. For this purpose, the Controller and their trusted partners store information or gain access information already stored in the user's telecommunications end device (computer, telephone, tablet, etc.).

Managing cookie settings

Service cookies that are necessary to use the website are automatically installed on the user's device. Their use is necessary to provide a telecommunications service (data transmission to display content) – the user cannot opt out of these cookies if they want to use the websites.

Analytical and marketing cookies are not automatically installed by the Controller. The user may give the Controller permission to install analytical cookies by expressing consent.

The user may give consent to the installation of analytical and marketing cookies by clicking the "Accept all cookies" button on the banner that appears after entering the website. The Controller will then be entitled to install analytical and marketing cookies in accordance with the settings of the browser used by the user (in case of default settings all cookies are installed).

The user may give consent to the installation of only selected analytical or marketing cookies. To do so, they simply click on the "Cookie settings" button on the banner that appears after entering the website and select the cookies they wish to install. The user can withdraw their consent at any time. For this purpose, the user should change the browser settings. Detailed information on this issue can be found at the following links:

If the consent is not given or has been withdrawn for a given type and provider of cookies (if the installation of cookies is not accepted in accordance with the browser settings), the Controller does not install such cookies on the user's end device or ceases to process them.

The user may at any time verify the status of their current privacy settings for the browser used by applying the tools available at the following links:

http://www.youronlinechoices.com/pl/twojewybory

http://optout.aboutads.info/?c=2&lang=EN

Personal Data Protection | Information clauses

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. Your personal data will be processed for the following purposes:

a)       with regard to contractors: to perform the contract pursuant to Article 6 (1) (b) of the GDPR,

b)       with regard to representatives and employees and persons performing the contract on behalf of contractors: to perform the contract concluded by the Controller with the contractor, pursuant to Article 6 (1) (f) of the GDPR, i.e. the Controller’s legitimate interests,

c)       to comply with legal obligations to which the Controller is subject pursuant to Article 6 (1) (c) of the GDPR (e.g. accounting or tax obligations),

d)       to provide marketing services and conduct research, analyses of sales and quality of services provided by the Contractor, on the basis of Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interests – if the Controller provides services or sells goods to the contractor,

e)       to assert or establish claims resulting from the contracts referred to in points a and b above, as well as to defend against potential claims resulting from these contracts, pursuant to Article 6 (1) (f) of the GDPR, i.e. the Controller’s legitimate interests. The Controller will process the following personal data: name, surname, position or function, address, telephone number and e-mail addresses,

f)       of your use of the "Axpo e-learning Portal" platform ("Platform") and the monitoring of your progress towards accreditation, mandatory training, additional training, webinars, knowledge tests performed, obtaining diplomas – on the basis of Article 6 (1) (f) of the GDPR, i.e. the Controller’s legitimate interests.

3. The Controller processes the following personal data: name, surname, e-mail address, telephone number, address of residence, PESEL, date of birth and personal data uploaded by the User on the Platform and personal data about the User related to the use of the Platform (e.g. information about the User's performance and progress made).

3. We will store your data for the period of performance of the contract and after its expiry until the end of the limitation period for possible claims or for the period resulting from the relevant legal provisions. Provision of personal data is voluntary, but necessary to conclude and perform the contract.

4. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

5. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

6. The Controller will process the following personal data: name, surname, position or function, address, telephone number, e-mail addresses and data included in documents sent to the Controller.

7. The source of personal data of contractors’ representatives and employees and persons performing the contract on the part of the Controller's contractors are contractors.

8. The Controller does not make automated decisions, including profiling, based on the personal data provided.

9. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

10. You have the right to object to the processing of your personal data based on the legitimate interest of the Controller, as well as to object to the processing of your personal data for marketing purposes.

11. In any case regarding your personal data, you can contact us: by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. Your personal data will be processed for the following purposes:

a)     to make an offer to potential customers who have given their consent to be contacted pursuant to Article 6 (1) (a) of the GDPR,

b)     to provide you with an offer of the Controller's products and services, i.e. for marketing purposes, including conducting research and analyses of sales and quality of services provided by the Controller, which constitute the Controller's legitimate interests pursuant to Article 6 (1) (f) of the GDPR,

c)     to take steps aimed at concluding the contract for products and services offered by the Controller pursuant to Article 6 (1) (b) of the GDPR,

d)     to comply with legal obligations to which the Controller is subject in connection with Article 6 (1) (c) of the GDPR (e.g. accounting or tax obligations),

e)     to provide marketing services and conduct research, analyses of sales and quality of services provided by the Contractor, on the basis of Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interests – if the Controller provides services or sells goods to the contractor,

f)      with regard to persons who are not customers, contacting the Controller by phone, their personal data will be processed for the purpose of ongoing provision of information and in order to establish and assert possible claims pursuant to Article 6 (1) (a) of the GDPR, i.e. the data subject’s consent and to collect phone call recordings pursuant to Article 1 (f) of the GDPR, i.e. the Controller’s legitimate interests.

3. The Controller will process the following personal data: name, surname, position or function, address, telephone number, e-mail addresses and data contained in documents sent to the Controller.

4. In case of persons contacting the Controller by phone, the Controller will process the following personal data:

a)     in case of customers: customer name, name, surname, NIP, telephone no., address, e-mail addresses,

b)     other entities: name, first name, surname, NIP, telephone no., address, e-mail addresses.

5. If the data processing is based on the consent granted, your personal data will be stored until the consent is withdrawn. In other cases, we will store your data for the period of performance of the contract and after its expiry until the end of the limitation period for possible claims or for the period resulting from the relevant legal provisions.

6. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

7. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

8. The Controller does not make automated decisions, including profiling, based on the personal data provided.

9. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

10. You have the right to object to the processing of your personal data based on the legitimate interest of the Controller, as well as to object to the processing of your personal data for marketing purposes.

11. In any case regarding your personal data, you can contact us: by phone, by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. In case of personal data of persons who are not customers, contacting the Controller by phone, the data will be processed for the purpose of ongoing provision of information and in order to establish and assert possible claims pursuant to Article 6 (1) (a) of the GDPR, i.e. the data subject’s consent, and in the form of phone call recordings pursuant to Article 1 (f) of the GDPR, i.e. the Controller's legitimate interests.

3. In case of personal data of customers contacting the Controller by phone and personal data of customers collected in the form of phone call recordings, the data will be processed in order to perform the contract pursuant to Article 6 (1) (b) of the GDPR.

4. The Controller will process the following personal data: name, surname, position or function, address, telephone number, e-mail address and data included in the inquiry.

5. In case of persons contacting the Controller by phone, the Controller will process the following personal data:

a)    in case of customers: customer name, name, surname, NIP, telephone no., address, e-mail addresses,

b)    other entities: name, NIP, telephone no., address, e-mail addresses.

6. The data will be stored until an answer is provided to the inquiry and any claims are time-barred. Provision of personal data is voluntary, but necessary to provide an answer.

7. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

8. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

9. The Controller does not make automated decisions, including profiling, based on the personal data provided.

10. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

11. You have the right to object to the processing of your personal data based on the legitimate interest of the Controller, as well as to object to the processing of your personal data for marketing purposes.

12. In any case regarding your personal data, you can contact us: by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. Your data will be processed by us in order to carry out the recruitment process. The basis for processing is the obligation resulting from legal provisions, in particular Article 22 [1] para 1 of the Labour Code in connection with Article 6 (1) (c) of the GDPR. In case of providing personal data not resulting from the above-mentioned obligation, the legal basis for the processing will be your consent pursuant to Article 6 (1) (a) of the GDPR). Additionally, you may give consent to the processing of personal data in future recruitment processes. The basis for processing is your consent, in accordance with Article 6 (1) (a) of the GDPR.

3. The Controller will process the following personal data: name, surname, e-mail address, telephone number, address, professional experience, education and other personal data included in the job application.

4. The data will be stored until the recruitment process is completed. In case of giving consent to the processing of personal data in future recruitment processes, the data will be processed until the consent is withdrawn, however not longer than 12 months. Provision of personal data within the scope of data described in Article 22 [1] para 1 of the Labour Code is necessary to participate in the recruitment process. The provision of other personal data is voluntary. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

5. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

6. The Controller does not make automated decisions, including profiling, based on the personal data provided.

7. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

8. In any case regarding your personal data, you can contact us: by phone, by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. Your personal data will be processed for the following purposes:

a)    to perform the contract pursuant to Article 6 (1) (b) of the GDPR,

b)    to comply with legal obligations to which the Controller is subject in connection with Article 6 (1) (c) of the GDPR (e.g. accounting or tax obligations),

c)    to provide marketing services, conduct research, analyses of sales and quality of services provided by the Contractor, on the basis of Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interests,

d)    In case of personal data of persons who are not customers, contacting the Controller by phone, the personal data will be processed for the purpose of ongoing provision of information and in order to establish and assert possible claims pursuant to Article 6 (1) (a) of the GDPR, i.e. the data subject’s consent and in the form of phone call recordings pursuant to Article 1 (f) of the GDPR, i.e. the Controller’s legitimate interests.

In case of personal data of customers contacting the Controller by phone and personal data of customers collected in the form of phone call recordings, the data will be processed in order to perform the contract pursuant to Article 6 (1) (b) of the GDPR.

3. The Controller will process the following personal data: name, surname, e-mail address, position or function, business telephone number and business e-mail addresses.

4. In case of persons contacting the Controller by phone, the Controller will process the following personal data:

a)    in case of customers: customer name, NIP, telephone no., address, e-mail addresses,

b)    other entities: name, NIP, telephone no., address, e-mail addresses.

5. We will store your data for the period of performance of the contract and after its expiry until the end of the limitation period for possible claims or for the period resulting from the relevant legal provisions. Provision of personal data is voluntary, but necessary to conclude and perform the contract.

6. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

7. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

8. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

9. Based on your personal data, we will make automated decisions.

10. You have the right to object to the processing of your personal data based on the legitimate interest of the Controller, as well as to object to the processing of your personal data for marketing purposes.

11. In any case regarding your personal data, you can contact us: by phone, by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

In accordance with Article 13 and Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR") we hereby inform that:

1. The Controller of your personal data is Axpo Polska sp. z o.o. with its registered office in Warsaw, address: Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number: 0000020839, NIP: 5262483798, REGON: 016380846, share capital PLN 241,250,000.00 ("Controller").

2. Your personal data will be processed for the following purposes:

a)     to make an offer to potential customers who have given their consent to be contacted pursuant to Article 6 (1) (a) of the GDPR,

b)     in case of personal data of persons who are not customers, contacting the Controller by phone, the personal data will be processed for the purpose of ongoing provision of information and in order to establish and assert possible claims pursuant to Article 6 (1) (a) of the GDPR, i.e. the data subject’s consent and in the form of phone call recordings pursuant to Article 1 (f) of the GDPR, i.e. the Controller’s legitimate interests

c)     in case of personal data of customers contacting the Controller by phone and personal data of customers collected in the form of phone call recordings, the data will be processed in order to perform the contract pursuant to Article 6 (1) (b) of the GDPR, to provide you with an offer of the Controller's products and services, i.e. for marketing purposes, including research and analyses of sales and quality of services provided by the Controller, which constitute the Controller's legitimate interests pursuant to Article 6 (1) (f) of the GDPR,

d)     to take steps aimed at concluding the contract for products and services offered by the Controller pursuant to Article 6 (1) (b) of the GDPR,

e)     to comply with legal obligations to which the Controller is subject in connection with Article 6 (1) (c) of the GDPR (e.g. accounting or tax obligations),

f)      to provide marketing services and conduct research, analyses of sales and quality of services provided by the Contractor, on the basis of Article 6 (1) (f) of the GDPR, i.e. the Controller's legitimate interests – if the Controller provides services or sells goods to the contractor.

3. The Controller will process the following personal data: name, surname, e-mail address, telephone number, data contained in documents sent to the Controller.

4. In case of persons contacting the Controller by phone, the Controller will process the following personal data:

a)    in case of customers: name, surname, customer name, NIP, telephone no., address, e-mail addresses,

b)    other entities: name, NIP, telephone no., address, e-mail addresses.

5. If the data processing is based on the consent granted, your personal data will be stored until the consent is withdrawn, however not longer than 3 years. In other cases, we will store your data for the period of performance of the contract and after its expiry until the end of the limitation period for possible claims or for the period resulting from the relevant legal provisions.

6. Your personal data may be transferred to other entities (e.g. relevant network operators, entities conducting postal or courier activities, debt collectors or banking services providers) or external service providers (e.g. entities providing accounting, tax, legal, distribution or IT services) who will process your personal data on our behalf.

7. Your personal data may be transferred outside the EEA, including the headquarters of the Controller's parent company – AXPO Holding AG in Switzerland, which, in accordance with the Decision of the European Commission of 26 July 2000, No. C (2000) 2304, ensures an adequate level of protection for personal data transferred from the European Union. In other cases, the transfer of data outside the EEA takes place in accordance with Article 46 of the GDPR, in particular on the basis of standard contract clauses.

8. The Controller does not make automated decisions, including profiling, based on the personal data provided.

9. We inform you that you have the right to request access to your personal data, their rectification, erasure, restriction of processing and their portability. Each person has the right to appeal to the supervisory authority, to object to the processing of personal data and to withdraw consent at any time without affecting the lawfulness of the processing, which was carried out on the basis of the consent before its withdrawal.

10. You have the right to object to the processing of your personal data based on the legitimate interest of the Controller, as well as to object to the processing of your personal data for marketing purposes.

11. In any case regarding your personal data, you can contact us: by phone, by letter to the address of the Controller's registered office indicated above or by e-mail to privacy@axpo.pl.

Terms of use of axpo.com website

The definitions used in these Terms of Use shall have the following meaning:

1.     Axpo or Service Provider – Axpo Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw, at Rondo Daszyńskiego 2B, 00-843 Warsaw, entered into the register of entrepreneurs of the National Court Register under KRS number: 0000020839, for which the registration files are kept in the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register NIP: 5262483798, REGON: 016380846, share capital: PLN 241,250,000.00, e-mail: bok@axpo.pl;

2.     Data – all information, data, materials, works, pictures, films, images, documents, signs, symbols, applications, programmes and other elements of the Website, placed on the Website by the Service Provider;

3.     Civil Code – Act of 23 April 1964 – Civil Code (consolidated text, Official Journal of Laws of 2020, item 1740 as amended); 

4.     Terms of Use – these "Terms of Use of axpo.com website";

5.     GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the European Union L No. 119, p. 1);

6.     Website – an ICT platform available through the website www.axpo.com, enabling the User to use the Services; 

7.     Services – services provided electronically by Axpo through the Website; 

8.     APES – Act of 18 July 2002 on the provision of electronic services (Official Journal of Laws of 2020, item 344 as amended);

9.     User – any person using the Website. 

1.     These Terms of Use are rules for the provision of electronic services within the meaning of APES, define the terms and conditions for the provision of Services by the Service Provider by electronic means described in § 4 below and the rights and obligations of Users.

2.     The Service Provider provides Services by electronic means free of charge, in accordance with these Terms of Use.

3.     These Terms of Use specify in particular:

a)    types and scope of Services provided electronically by Axpo;

b)    conditions for providing Services;

c)     technical requirements necessary for cooperation with the ICT system used by the Service Provider;

d)    prohibition to provide illegal content by the User;

e)    conditions for concluding and terminating contracts for the provision of Services;

f)      complaint procedure.

1.     The purpose of the Website is to provide information on Axpo and its services. The information contained on the Website may bespeculative and may refer to the future. It shall express the Axpo assessment made at the time of posting this information. 

2.     The published content shall not constitute an inquiry or offer. The information contained on the Website shall not constitute the basis for Axpo to make binding decisions or to answer questions in individual cases. No decisions, including in particular those regarding employment, shall be made on the basis of this information.

3.     The content published on the Website shall not constitute any promises or guarantees.

4.     Neither Axpo nor any of its subsidiaries and affiliates shall be held liable for any loss, damage or liability, whether direct, indirect or consequential, in tort, including negligence, or contractual, or to any person or third parties, caused by any reason whatsoever, including access to, use or non-use of information and materials made available on this website, misuse of the connection, technical malfunctions or access to linked sites. Furthermore, the company shall not be liable for the content of the linked sites. The provisions of this paragraph shall not apply to consumers within the meaning of Article 22of the Civil Code and self-employed persons. 

1.     The entire content of the Website is protected by copyright. The Axpo logo on the Website is the property of Axpo Holding AG and is a registered trademark. 

2.     Entering the Website, downloading and copying Data from this website or any part thereof shall not grant the User any rights to this content, software, registered trademark, or any other rights to the Data or elements of the Website. It is prohibited to modify, reproduce or use the website, the Axpo Holding AG logo or any part thereof for public or commercial purposes without the prior consent of Axpo Holding AG.

3.     The use of the Website and Data by Users may only take place in accordance with the provisions of the Terms of Use and in accordance with applicable law.

1.     Through the Website, Axpo provides Services consisting in the access to:

a)    information, materials and announcements posted on the Website;

b)    a search engine for content available on the Website;

c)     a contact form;

d)    Axpo's current contact details;

e)    information on current job offers;

f)      information on Axpo's current offers, promotional programmes, including regulations on current promotions;

g)    redirections to selected websites related to Axpo;

h)    redirections to the site where job offers in the Axpo group are visible.

2.     Axpo stipulates that the Website pages may contain links to other websites, including those unrelated to Axpo, which have separate regulations, terms of use and privacy policies. Axpo shall not be liable for the content of these regulations, terms of use and conditions.

1.     The User undertakes to comply with these Terms of Use.

2.     The commencement of the use of the Services by the User shall be tantamount to the acceptance of these Terms of Use and the conclusion of a contract with Axpo for the provision of Services. 

3.     It is prohibited to provide unlawful content to the Website, in particular offensive content, that may be misleading, contains viruses or may cause disruptions or damage to ICT systems. The User undertakes not to engage in such unlawful activities.

4.     If such content is provided by the User, Axpo shall have the right to block or restrict the User's access to the Services and to take legal action for damages.

5.     The User may terminate the use of the Website at any time. If the User terminates the use of the Website, the contract for the provision of Services shall be terminated without any separate statements.

6.     In order to properly cooperate with the Axpo ICT system, the User's device must meet the following technical requirements:

a)    have access to the Internet,

b)    have one of the following web browsers installed: Firefox, Chrome, Safari, Edge, Opera; the browser should be updated to the latest version.

7.     The use of selected functionalities of the Website may depend on the User's acceptance of cookies and activation of Java, Java Script software.

1.     The User shall have the right to lodge complaints regarding access and operation of the Services.

2.     Complaints may be submitted via:

a)    e-mail (to the e-mail address: bok@axpo.pl),

b)    by letter (to the address of Axpo Polska sp. z o.o., Rondo Daszyńskiego 2B, 00-843 Warsaw),

c)     by phone (at: 22 452 53 00).

3.     The complaint shall include: a description of the event to which it refers and the User's contact details.

4.     The complaint related to the Website shall be considered as soon as possible, in a form corresponding to the manner of lodging complaints, subject to the provision of relevant contact details by the User. The time limit for this service shall be in accordance with Axpo's customer service standards and shall not be longer than 14 days.

1.     The controller of the User's personal data provided by the User on the Website is Axpo Polska sp. z o.o. with its registered office in Warsaw, Rondo Daszyńskiego 2B, 00-843 Warsaw.

2.     Detailed information on personal data protection is available at https://www.axpo.com/pl/pl/poznaj-Axpo/informacje-prawne.html

1.     Bearing in mind the public nature of the Internet, Axpo hereby informs that using the Website may involve risks. Specific risks shall include:

a)    the possibility of receiving spam, i.e. unsolicited advertising (commercial) information transmitted electronically;

b)    the presence and operation of malware, including computer viruses;

c)     the presence and operation of Internet worms, i.e. malware capable of self-replication;

d)    the possibility of exposure to spyware, i.e. software that spies on the user's activity on the Internet and installs itself without the user's knowledge, consent or control;

e)    the possibility of being exposed to cracking or phishing (password mining); 

f)      piracy;

g)    sniffing – unauthorised eavesdropping, other than cracking and phishing, consisting in the use of a sniffer – a computer program which intercepts and possibly analyses data flowing in the network;

h)    the possibility of introducing by other persons using the ICT system and/or telecommunications network illegal devices which provide unauthorised access to services;

i)      operations of cryptanalysis, i.e. finding weaknesses in the cryptographic system, and thus making it possible to break or circumvent it.

2.     Due to the specific nature of electronic threats, in order to minimise the risk and increase the level of security, the User is recommended to protect the devices they use, e.g. by introducing access control mechanisms to these devices, protecting data used for access authentication, installing anti-virus software, having an up-to-date operating system, as well as connecting end devices solely to reliable Wi-Fi networks. The User using public ICT channels accepts the above risk. 

1.     The Terms of Use are made available to the User free of charge on the Website and, at the User's request, may be sent to the e-mail address provided by them in a form that allows the User to obtain, reproduce and record them on a computer or other end device.

2.     In matters not covered by these Terms of Use, the provisions of generally applicable law, in particular the Civil Code and the APES, shall apply. The application of the provisions of the Civil Code regarding the offer made in electronic form shall be excluded unless these Terms of Use provide otherwise.

3.     Axpo reserves the right to amend the Terms of Use for important reasons. Important reasons shall include, in particular:

a)    introduction of new or amendments to the existing legal provisions;

b)    adjustment to necessary changes introduced in the Service Provider's current ICT system;

c)     changes to the functionality of the Website consisting in adding new services, functions, tools or modules;

d)    changes to the Axpo's offer.

4.     In case of any amendments to the Terms of Use, Axpo shall post the new text of the Terms of Use on the Website. Amendments to the Terms of Use shall enter into force after 14 days from their publication and notifying the Users of the new text of the Terms of Use by means of an announcement posted on the Website or in another customary manner. Further use of the Website after the new text of the Terms of Use enters into force shall mean the acceptance of these provisions.

5.     Axpo shall make every effort to ensure the proper and uninterrupted functioning of the Website. Possible interruptions in the operation of the Website may occur in connection with the modification or update of the software, the contents of the Website or as a result of unforeseen failures and errors. In case of failures and technical errors caused by problems with hardware or software, Axpo shall take measures to limit the negative effects of the technical problems on the Users as far as possible.

6.     These Terms of Use shall enter into force on 13 December 2020.