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Golden Customer Laurel 2026 Axpo recognised by customers

We have received the Golden Customer Laurel 2026 (Złoty Laur Klienta 2026) after taking first place in a nationwide survey in the socially responsible brand category among energy sellers. We received as many as 38% of all votes cast in this category.

This distinction is especially meaningful to us, as we receive it in the year marking Axpo’s 25th anniversary in Poland. We see it not merely as an individual success, but as confirmation of the direction in which we are developing our business: staying close to our customers, acting responsibly towards the market, and keeping the future of the energy sector in mind.

The Customer Laurel / Consumer Laurel is a nationwide poll in which customers vote for selected brands, products and services. The result is determined by the number of votes received in each category. The award indicates which brands enjoy customers’ trust and hold a strong market position.

1st

place

in the socially responsible brand category among energy retailers

38%

of votes

cast for Axpo in this category

40000

customers

across Poland supplied by Axpo with electricity and gas

Customer trust confirms our approach to energy

The Golden Customer Laurel 2026 demonstrates that responsibility in the energy sector has a very practical dimension today. For us, this means providing solutions that support business growth, strengthen energy security and address the challenges of the energy transition.

For 25 years, we have combined the international experience of the Axpo Group with a local understanding of the needs of our customers and partners. This enables us to create value that goes beyond energy sales alone.

  • Developing the renewable energy market through renewable power offtake and cooperation with producers, investors and renewable project developers.
  • Promoting PPA and cPPA agreements, which support the financing and stable development of renewable energy projects.
  • Investing in our own solutions that advance the energy transition, including photovoltaic projects, energy storage facilities and biogas plants.
  • Providing businesses across Poland with access to professional support through the network of Axpo Authorised Partners and their certified advisers.
  • Green energy as standard for SMEs – since April 2020, Axpo has been the first company on the Polish market to provide SME customers, at no extra cost, with a guarantee that 100% of the energy they use is covered by Guarantees of Origin or other certificates confirming that it was generated from renewable sources.

We guarantee that 100% of energy consumption is covered by Guarantees of Origin or other certificates confirming that the energy was generated from renewable sources. These certificates originate from various markets and include Guarantees of Origin or other equivalent certificates recognised by law or international organisations. Axpo undertakes to cancel these certificates for the entire volume of energy sold to end customers.

Detailed information on the fuel mix and other primary energy sources used to generate the electricity sold by Axpo is available here.

The energy transition is now entering a new phase – one that is far more complex than it was just a few years ago. Technology integration, system flexibility and the ability to build long-term partnership models with businesses are becoming key. That is why we are implementing solutions that respond not only to our customers’ current needs, but also to the challenges we see on the horizon. We want to play an active role in shaping a modern, secure and sustainable energy system for the future.
Mateusz Marczewski, Managing Director, Axpo Polska

25 years of growth alongside Polish businesses

In 2026, we celebrate 25 years of operating on the Polish market. Over this time, we have grown alongside the evolving needs of businesses and the energy market.

Today, Axpo is one of Poland’s largest independent energy retailers and one of the country’s largest independent renewable energy offtakers. We create solutions tailored to the needs of different industries – from small service companies to large industrial enterprises – supporting our customers in building efficient and sustainable business models.

Close to businesses across Poland

Social responsibility in the energy sector starts with tangible customer support. That is why we are developing a nationwide network of Axpo Authorised Partners, who help businesses select energy solutions suited to the scale and specific nature of their operations.

Axpo currently works with 38 Authorised Partners employing more than 800 advisers. This network enables us to stay close to local businesses and provide professional support at every stage of our cooperation.

Our strength in the SME segment lies in close cooperation with our Authorised Partner network operating throughout Poland. This allows us to stay close to business customers and respond more effectively to their companies’ needs. We focus not only on modern, flexible energy solutions, but also on high-quality service, long-term cooperation and the development of advisers’ expertise at Axpo partner companies.
Rafał Jagliński, SME Sales Manager, Axpo Polska

We were the first company in Poland to introduce a certification process for advisers working at Axpo partner companies. Advisers regularly take part in training courses to ensure they provide reliable, professional support to business customers.

Solutions that support businesses and the renewable energy market

We are among Poland’s largest independent offtakers of green energy. We currently manage a renewable energy portfolio of approximately 16 TWh, purchasing electricity from every fifth wind farm and nearly every tenth photovoltaic installation in the country.

We signed some of the first PPA and cPPA agreements on the Polish market, supporting the development of renewable energy projects and enhancing their bankability. We are also developing our own projects, including large-scale photovoltaic installations, energy storage facilities and biogas plants.

In January 2026, we acquired the gas-fired combined heat and power plant in Nowa Sarzyna, expanding and diversifying our portfolio with an asset that supports the security of energy supplies in Poland.

 

For business customers

Energy supply for businesses and solutions tailored to the scale and profile of each customer’s operations. In the SME segment, we offer exclusively green energy, while customer service is supported by Axpo’s nationwide network of Authorised Partners.

 

For renewable energy producers, investors and developers

Renewable energy offtake, cooperation with energy producers, investors and developers, as well as PPA and cPPA agreements that support the development of renewable energy projects and improve their bankability.

 

For the development of a modern energy sector

The development of our own projects in Poland, including large-scale photovoltaic installations, energy storage facilities and biogas plants.

 

Social responsibility is how we operate

At Axpo, social responsibility is not a standalone initiative. It is part of our everyday decision-making – from supporting the energy transition and developing renewable energy sources to building fair, lasting relationships with customers, partners and the wider market environment.

This understanding of responsibility brings together three perspectives:

  1. Security and stability – delivering solutions that support business growth.
  2. The energy transition – developing renewable energy, PPAs, cPPAs and new technologies.
  3. Partnership – staying close to customers, ensuring high-quality service and providing professional advice.

For Axpo, social responsibility is not a standalone initiative. It is a way of operating that is reflected in our everyday collaboration with customers, partners and the energy market.

Energy for businesses that take the long view

The Golden Customer Laurel 2026 is both a source of pride and a commitment to continue our work. We will keep developing solutions that support businesses, the energy transition and the responsible development of Poland’s energy market.

Learn more about Axpo in Poland

Who we are?

Axpo has been active on the Polish market for 25 years, where it has become one of the largest independent offtakers of green energy. We supply electricity and gas to over 40 international industrial clients and nearly 40,000 micro, small, and medium-sized enterprises.

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How do we operate?

At Axpo Polska, we know that sustainable development initiatives cannot be implemented top-down, but are only possible if we develop them in the spirit of common good and cooperation. In our daily work, we contribute to the energy transformation.

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Awards

Each of our achievements is a valuable expression of the trust our clients and partners place in us. This recognition not only inspires us to continuously improve but also obliges us to raise standards and deliver innovative solutions that meet the real needs of the market. Thank you for the trust that drives and motivates us to keep growing.

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